Category Archives: Business Advice

Business Etiquette: How To End A Conversation At A Reception

Word Power: What You Say When You Want To Move On To Other Guests At A Reception By Gene Griessman,Ph.D. Have you ever felt trapped at a gathering with a bore, wanted to escape, but didn’t know how to extricate … Continue reading

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Conflict Management: When Saying Nothing Is A Mistake

When You Should Never Say Nothing By Gene Griessman, Ph.D. Most of the time, you won’t get into trouble for what you don’t say. But there’s one big exception. If you have gotten into a heated argument, or a nasty … Continue reading

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A Stunning One-Liner from “Mad Men”

What You Say To A Rude, and Stupid, Employee By Gene Griessman, Ph.D. Whatyousay.com is a big fan of “Mad Men.” In a recent episode, there’s a memorable one-liner that we hope you never have occasion to use.  And even … Continue reading

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Word Power: What You Say When You Want To Describe An Impossible Task

A Powerful Phrase You Can Use To Describe A Task That’s Exceedingly Difficult or Impossible By Gene Griessman, Ph.D. Here’s are some useful words you can add to your vocabulary. Recently Steve Karnacki, a senior writer at Solon.com, was a … Continue reading

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A British Prime Minister Shows Us How To Request Privacy

Word Power: What You Say When You Want To Have A Private Conversation With Someone By Gene Griessman, Ph.D. Have you ever been in a conversation with a group of individuals, but you wanted to have a one-on-one conversation with … Continue reading

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What You Say To Turn a Complainer Into a Loyal Friend

Property Manager Turns Upset Neighbor Into Watchdog By Gene Griessman, Ph.D. Daryl Parrish is a real estate agent and property manager in Smyrna, Georgia, a few miles north of Atlanta. Not long ago I asked Parrish to manage an investment … Continue reading

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How To Do Business With Americans: Cross-Cultural Factors

Understanding Americans: The New Social Contract by Gene Griessman, Ph.D. Competitiveness is the mantra. For American companies to keep up with Chinese operations that get workers for a few dollars a day, American workers  have grudgingly accepted the view that … Continue reading

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Letter-Writing Advice: When You Should Not Send A Letter Or Email

Advice About Writing–And Not Writing–Letters And Emails by Gene Griessman, Ph.D. Whatyousay.com advises you never to send a letter or email when *…you’re angry. You will certainly regret it later if you do. Oh, I know the feeling.  You’re outraged, … Continue reading

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Sales Techniques: How To Begin A Presentation

What You Say When You Want To Start The Sales Process by Gene Griessman, Ph.D. Here’s a terrific opener that professional speaker and author Ken Futch recently shared with whatyousay.com. You may be able to use it as a template … Continue reading

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Non-verbal Communication:Your Eye-Contact and Handshake

Communication Tip for the Whatyousay.com community: How To Communicate With Your Handshake and Your Eye Contact by Gene Griessman, Ph.D. Your non-verbals are really, really important in one-to-one communication. Often, it’s not what you say that counts. It’s what other … Continue reading

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