Category Archives: Business Advice

A Stunning One-Liner from “Mad Men”

What You Say To A Rude, and Stupid, Employee By Gene Griessman, Ph.D. Whatyousay.com is a big fan of “Mad Men.” In a recent episode, there’s a memorable one-liner that we hope you never have occasion to use.  And even … Continue reading

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How To Describe An Impossible Task

A Powerful Phrase You Can Use To Describe A Task That’s Exceedingly Difficult or Impossible By Gene Griessman, Ph.D. Here’s are some useful words you can add to your vocabulary. Recently Steve Karnacki, a senior writer at Solon.com, was a … Continue reading

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A British Prime Minister Shows Us How To Request Privacy

What You Say When You Want To Have A Private Conversation With Someone By Gene Griessman, Ph.D. Have you ever been in a conversation with a group of individuals, but you wanted to have a one-on-one conversation with one of … Continue reading

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What You Say To Turn a Complainer Into a Loyal Friend

Property Manager Turns Upset Neighbor Into Watchdog By Gene Griessman, Ph.D. Daryl Parrish is a real estate agent and property manager in Smyrna, Georgia, a few miles north of Atlanta. Not long ago I asked Parrish to manage an investment … Continue reading

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How To Do Business With Americans: Cross-Cultural Factors

Understanding Americans: The New Social Contract by Gene Griessman, Ph.D. Competitiveness is the mantra. For American companies to keep up with Chinese operations that get workers for a few dollars a day, American workers  have grudgingly accepted the view that … Continue reading

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When Not To Send A Letter Or Email

Advice About Writing–And Not Writing–Letters And Emails by Gene Griessman, Ph.D. Whatyousay.com advises you never to send a letter or email when *…you’re really, really angry You will regret it later if you do. Oh, I know the feeling.  You’re … Continue reading

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Sales Techniques: How To Begin A Presentation

What You Say When You Want To Start The Sales Process by Gene Griessman, Ph.D. Here’s a terrific opener that professional speaker and author Ken Futch recently shared with us. You may be able to use it as a template … Continue reading

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Non-verbal Communication:Your Eye-Contact and Handshake

Communication Tip for the Whatyousay.com community: How To Communicate With Your Handshake and Your Eye Contact by Gene Griessman, Ph.D. Your non-verbals are really, really important in one-to-one communication. Often, it’s not what you say that counts. It’s what other … Continue reading

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How To Write An Email:Samples

Email Communication: The Subject Line–Samples by Gene Griessman, Ph.D. A letter-letter is preferred or required in certain situations. But you don’t need whatyousay.com to tell you that fewer and fewer people write letters–actual letters these days. Millions of people restrict … Continue reading

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Advice For Parents and All Leaders: Learn From Dog Trainers

Going To The Dogs: What You Can Learn About Leadership And Communication From Dog Trainers by Gene Griessman, Ph.D. When I  found “Beware of the Dogs” by Burkhard Bilger in The New Yorker, I recognized that this article contains powerful … Continue reading

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