Doing Business With Americans: Actions Speak Louder Than Words

Americans are Results-Oriented
by Gene Griessman, Ph.D.

My teacher years ago was the  owner of a prominent  radio station that was the lead station for my syndicated show “The Achievement Digest.”   I had asked him to listen to a new feature that I had created. When it finished playing, I asked for his opinion.

He said, “I don’t like it very much.”  Then I said, “I spent a lot of time working on it…hours and hours,” thinking that might sway him.

Never have I forgotten his reply: “I don’t care if it took you five days or five minutes. What I care about is how good it is, not how much time it took you.”

That attitude is typical in American business. The farther up you go, the more likely you are to hear it. Results count.  It’s deeply rooted in the American national character.

Executives and owners–even sports fans– don’t want to hear how much time something takes, and they certainly don’t want to hear excuses.  They want results…regardless of the time and effort it takes to produce them.

That’s the point of a memorable scene in the courtroom movie “The Verdict.” The patrician head of a rich, highly successful Boston law firm (played by James Mason) is explaining his philosophy: “You’re not paid to do your best…You’re paid to win, and that pays for this office.”

The lawyer is focused and  ruthless, but what he said is very well understood by American business owners and executives,  commission salesmen and big league coaches.  You have to make a profit to stay in business, you have to close sales if you expect to survive as a salesman, and you have to win games if you want to keep on coaching.

If you do business with Americans, it may help if you’re a nice guy, but that won’t save you if you can’t produce results.

>–Gene Griessman is an internationally known keynote speaker, actor, and consultant. His video “Lincoln on Communication” is owned by thousands of corporations, libraries, and government organizations. He has spoken at conventions all over the world. To learn more about his services, contact us at 404-256-5927 or abe@mindspring.com Learn more about Gene Griessman at www.presidentlincoln.com and at www.atlantaspeakersbureau.com

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Gene Griessman is an internationally known keynote speaker, actor, and communication strategist. His book “TheWords Lincoln Lived By” is in its 23rd printing and “Time Tactics of Very Successful People” is in its 43rd printing. His training video “Lincoln on Communication” is owned by thousands of corporations, libraries, and government organizations. He has spoken at conventions and annual meetings all over the world. To learn more about his presentations, call 404-435-2225. Learn more at Atlanta Speakers Bureau or at his website. His latest book “Lincoln and Obama” has just been released by Audible.
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