Subscribe to Blog via Email
Categories
- Arguments/How To Argue
- Blog
- Business Advice
- Complaints/How To Handle Complaints/How To Complain
- Delegation/How To Delegate
- Etiquette
- Funerals, Death, and Dying
- Humor/Jokes and How To Tell Jokes
- Lincoln Quotes/What would Lincoln say?
- Media Interviews/How To Do Them
- Memorable Words and Descriptions
- Negotiation/How To Negotiate
- Never say…
- Parenting
- Politics
- Public Speaking
- Relationships: dating, divorce, family, and friends
- Religion/Spirituality
- Sales
- TRUMP
- Uncategorized
- Unusual Quotations
- Weddings, funerals,graduations, and other occasions
- Words and Definitions
- Writing/How To Write letters, notes,articles, email, books
Tag Archives: business etiquette
Business Etiquette: How To End A Conversation At A Reception
Word Power: What You Say When You Want To Move On To Other Guests At A Reception By Gene Griessman,Ph.D. Have you ever felt trapped at a gathering with a bore, wanted to escape, but didn’t know how to extricate … Continue reading
Posted in Business Advice, Etiquette
Tagged business etiquette, ending a conversation, gene griessman, how to end a conversation at a cocktail party or reception, Lincoln speaks to le, tact, The Words Lincoln Lived By, what you say, whatyousay.com, word power
Comments Off on Business Etiquette: How To End A Conversation At A Reception
The Letter of Condolence: Never Say…
What You Say and Don’t Say When You Write A Letter of Condolence by Gene Griessman, Ph.D. The following statements should never be used when you write a note or letter of condolence. Ditto for what you say when you … Continue reading
Posted in Business Advice, Funerals, Death, and Dying, Never say..., Writing/How To Write letters, notes,articles, email, books
Tagged business etiquette, Chaney and St. Clair Martin, gene griessman, how to write a letter of condolence, how to write a letter or note of sympathy, never say, what not to say at a funeral, what you say, what you say to the bereaved
Comments Off on The Letter of Condolence: Never Say…
How To Argue: What Not To Say
How To Argue: Never Say… By Bob English When attempting to reconcile in an argument (or disagreement), never say, “I understand what you’re saying, BUT…”. This negates everything that the other speaker has just said, and continues the argument on the … Continue reading
Posted in Never say...
Tagged Bob English, business etiquette, how to argue, never say, what not to say
Comments Off on How To Argue: What Not To Say
TIME MANAGEMENT TIP: WHAT YOU SAY AT THE START OF A CALL
A Telephone Technique, A Selling Technique, And A Time Management Technique All In One. At the very start of any call–whether on the phone or in person– always ask how much time you will have. There’s an important reason for … Continue reading
Posted in Business Advice
Tagged Appointments, business etiquette, gene griessman, time saver, time tactic, What to say, what you say
Comments Off on TIME MANAGEMENT TIP: WHAT YOU SAY AT THE START OF A CALL
COMPLAINT MANAGEMENT
How To Handle Complaints: Know The Magic Question When you receive a complaint, here’s a magic question and a template that almost always changes the tone of the interaction. First, listen attentively to the complaint, and do not interrupt except … Continue reading
Posted in Complaints/How To Handle Complaints/How To Complain
Tagged business etiquette, business situations, complaints, customer service, diplomacy, etiquette, gene griessman, grievance, Lincoln speaks to leaders, The Words Lincoln Lived By
Comments Off on COMPLAINT MANAGEMENT
Customer Service: Complaints
Deal With Complaints ASAP. If you don’t respond quickly to a complaint, you’ll soon have two complaints: the original complaint plus another complaint about your delay. With more and more potential customers who use the Internet checking on reputations, keeping … Continue reading
Posted in Complaints/How To Handle Complaints/How To Complain
Tagged alan weiss customer service, business etiquette, how to handle complaints, iman marcus gene griessman stanley marcus automobile dealership neiman marcus, stanley marcus, What to say, what you say
Comments Off on Customer Service: Complaints