Tag Archives: complaining

How To Make A Complaint: Get To The Right Person

What You Say When You Make A Complaint by Gene Griessman, Ph.D. Be strategic when you complain Who you speak with or write to can be just as important as what you say.    It’s advisable to make a phone call/s … Continue reading

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Never Say “You Should Have…”

What To Say, and What Not To Say When You Complain If you complain, here’s some good advice for parents and for bosses.   Whenever you say, “You should have,” the other person will feel defensive, and probably will tighten up … Continue reading

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