Subscribe to Blog via Email
Categories
- Arguments/How To Argue
- Blog
- Business Advice
- Complaints/How To Handle Complaints/How To Complain
- Delegation/How To Delegate
- Etiquette
- Funerals, Death, and Dying
- Humor/Jokes and How To Tell Jokes
- Lincoln Quotes/What would Lincoln say?
- Media Interviews/How To Do Them
- Memorable Words and Descriptions
- Negotiation/How To Negotiate
- Never say…
- Parenting
- Politics
- Public Speaking
- Relationships: dating, divorce, family, and friends
- Religion/Spirituality
- Sales
- TRUMP
- Uncategorized
- Unusual Quotations
- Weddings, funerals,graduations, and other occasions
- Words and Definitions
- Writing/How To Write letters, notes,articles, email, books
Tag Archives: diplomacy
Andrew Jackson on Diplomacy: How To Be Tactful
What You Say When You Want To Express Disappointment Diplomatically : How Andrew Jackson Did It by Gene Griessman, Ph.D. Andrew Jackson is remembered as a man of violent passions, as prickly and always ready for a fight, not for … Continue reading
Posted in Arguments/How To Argue, Negotiation/How To Negotiate
Tagged Andrew Jackson, communication strategist, cross-cultural communication, diplomacy, France, gene griessman, How to express disappointment diplomatically, negotiation, tact, The Words Lincoln Lived By, what you say, whatyousay.com, words of diplomacy
Comments Off on Andrew Jackson on Diplomacy: How To Be Tactful
COMPLAINT MANAGEMENT
How To Handle Complaints: Know The Magic Question When you receive a complaint, here’s a magic question and a template that almost always changes the tone of the interaction. First, listen attentively to the complaint, and do not interrupt except … Continue reading
Posted in Complaints/How To Handle Complaints/How To Complain
Tagged business etiquette, business situations, complaints, customer service, diplomacy, etiquette, gene griessman, grievance, Lincoln speaks to leaders, The Words Lincoln Lived By
Comments Off on COMPLAINT MANAGEMENT