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Tag Archives: etiquette
Verbal Diplomacy:How To Leave Yourself Wiggle Room
What You Say… …if you’re inclined to agree with someone. You’re not absolutely sure about the facts and want to indicate how you’re leaning but want to leave yourself wiggle room, say: “I haven’t formed a final thought on that … Continue reading
Posted in Arguments/How To Argue, Business Advice, Etiquette, Media Interviews/How To Do Them, Politics
Tagged cautious communication, diplomatic communication, etiquette, gene griessman, John McLaughlin, The Words Lincoln Lived By, verbal diplomacy
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A British Prime Minister Shows Us How To Request Privacy
What You Say When You Want To Have A Private Conversation With Someone By Gene Griessman, Ph.D. Have you ever been in a conversation with a group of individuals, but you wanted to have a one-on-one conversation with one of … Continue reading
Posted in Business Advice, Etiquette
Tagged etiquette, gene griessman, how to request privacy, Masterpiece Contemporary, Page Eight, Ralph Fiennes, the Atlanta Speakers Bureau, The Words Lincoln Lived By, word power
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Conversation Starter For Man Or Woman
What To Say To Begin A Conversation by Gene Griessman, Ph.D. It’s relatively easy to begin a conversation with a man. You can ask, “What business are you in?” Men tend to define themselves by the jobs they do, the … Continue reading
Posted in Never say..., Relationships: dating, divorce, family, and friends
Tagged conversation opener, conversation starter with girls, conversation starters with men, etiquette, gene griessman, how to begin a conversation, how to start a conversation, what you say
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COMPLAINT MANAGEMENT
How To Handle Complaints: Know The Magic Question When you receive a complaint, here’s a magic question and a template that almost always changes the tone of the interaction. First, listen attentively to the complaint, and do not interrupt except … Continue reading
Posted in Complaints/How To Handle Complaints/How To Complain
Tagged business etiquette, business situations, complaints, customer service, diplomacy, etiquette, gene griessman, grievance, Lincoln speaks to leaders, The Words Lincoln Lived By
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