Tag Archives: how to complain

Letter of Complaint

What You Say In A Complaint Letter: Rules To Follow The letter-writing advice below is based on “The Essential Guide to Business Etiquette” by Lillian Hunt Chaney and Jeanette St. Clair Martin. 1.  The complaint letter should not be written … Continue reading

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How To Make A Complaint: Get To The Right Person

What You Say When You Make A Complaint by Gene Griessman, Ph.D. Be strategic when you complain Who you speak with or write to can be just as important as what you say.    It’s advisable to make a phone call/s … Continue reading

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INTERPERSONAL RELATIONSHIP ADVICE: STARTING A CONVERSATION

How To Start A Conversation:  Never Begin With A Complaint by Gene Griessman, Ph.D. There are few interpersonal relationship skills  more important than knowing how to complain and when. Write this down, and never forget it.  It’s always a mistake … Continue reading

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Never Say “You Should Have…”

What To Say, and What Not To Say When You Complain If you complain, here’s some good advice for parents and for bosses.   Whenever you say, “You should have,” the other person will feel defensive, and probably will tighten up … Continue reading

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How To Handle Complaints

How To Handle Complaints By Gene Griessman, PhD, author of ”Time Tactics Of Very Successful People” and “Lincoln And Obama” Many highly successful people and companies deliberately invite complaints.  They view complaints as a resource to help them become more … Continue reading

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