Tag Archives: stanley marcus

Doing Business With Americans: Time consciousness

Posted on January 29, 2012 by admin

If You Want To Do Business With Americans, Pay Attention To The Clock And The Calendar by Gene Griessman, Ph.D. If you come from a society that’s nonchalant about deadlines and appointments, you will need to leave that kind of … Continue reading →

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Customer Service: Complaints

Posted on February 10, 2011 by admin

Deal With Complaints ASAP. If you don’t respond quickly to a complaint, you’ll soon have two complaints: the original complaint plus another complaint about your delay. With more and more potential customers who use the Internet checking on reputations, keeping … Continue reading →

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