Subscribe to Blog via Email
Categories
- Arguments/How To Argue
- Blog
- Business Advice
- Complaints/How To Handle Complaints/How To Complain
- Delegation/How To Delegate
- Etiquette
- Funerals, Death, and Dying
- Humor/Jokes and How To Tell Jokes
- Lincoln Quotes/What would Lincoln say?
- Media Interviews/How To Do Them
- Memorable Words and Descriptions
- Negotiation/How To Negotiate
- Never say…
- Parenting
- Politics
- Public Speaking
- Relationships: dating, divorce, family, and friends
- Religion/Spirituality
- Sales
- TRUMP
- Uncategorized
- Unusual Quotations
- Weddings, funerals,graduations, and other occasions
- Words and Definitions
- Writing/How To Write letters, notes,articles, email, books
Tag Archives: what you should say when a customer complaint procedure
Customer Service: How to Handle a Complaint
What You Say When a Customer Complains by Gene Griessman One. Begin with an apology if it’s face-to-face. First thing. If you don’t, your upset customer may blame you for not apologizing. As for wording, I prefer “I apologize” to … Continue reading
Posted in Business Advice, Complaints/How To Handle Complaints/How To Complain
Tagged complaint management, customer complaints, customer service, dealing with customer complaints, gene griessman, how to handle complaints, The Words Lincoln Lived By, what you say, what you should say when a customer complaint procedure, whatyousay.com
Comments Off on Customer Service: How to Handle a Complaint